The South Florida Science Center and Aquarium is temporarily closed to support our nation's efforts to contain the COVID-19 pandemic. This includes all exhibits, events, programs and Spring Break Camp. We will re-open in alignment with Palm Beach County Schools. Please stay tuned to our dedicated webpage and social media channels for virtual science and more updates.

Cancellation Policy

South Florida Science Center and Aquarium Refund/Cancellation Policy

 

Cancellation by South Florida Science Center and Aquarium – Camp, Program and/or Event  

  • The South Florida Science Center and Aquarium (SFSCA) reserves the right to cancel a class/event due to low enrollment or other circumstances which would make the program/event non-viable.
  •  If the South Florida Science Center and Aquarium cancels a program/event, registrants will be offered a full refund.
  •  Should circumstances arise that result in the postponement of a program/event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.

 

Cancellation by Participant – Camp, Program and/or Event  

If you wish to cancel your registration or apply for a credit to another event, program or week of camp, you can contact our Family Programs Coordinator at 561-370-7707 or zroque@sfsca.org. There is a $25 non-refundable deposit for one-day camps and a $50 non-refundable deposit for registration for all other camps.  Refunds will not be issued for any reason.  Registrants will receive a credit that can be applied to future programs.

 

Cancellation by Participant for Membership

  • All memberships are non-transferable, non-refundable, and are only valid for one household. 
  • Special cases may be accepted under the discretion of the Membership Director, membership@sfsciencecenter.org.
  • If at any point in time a member abuses their membership privileges or imposes threatening behavior towards guests, staff, exhibits or property, the Science Center reserves the right to revoke the membership with or without refund. 

 

Updated September, 2019